Last updated: October 23, 2026
About This Policy
Great Canvas Arts operates https://greatcanvasarts.com. This Privacy Policy explains how we collect, use, and disclose personal information when you browse our website, place an order, subscribe to emails, or contact us.
Information We Collect
Depending on how you interact with us, we collect:
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Contact and order information: Your name, email address, billing and shipping addresses, phone number when provided, artwork selections, and order history.
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Account information: Information you provide when creating or managing a customer account.
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Support information: Messages, order details, and photographs you provide when requesting assistance or submitting a claim.
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Subscription information: Your email address, signup details, and marketing preferences.
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Website activity: Technical and usage information such as IP address, browser and device information, pages and products viewed, referring pages, and cart or checkout activity.
Payment information is processed by the payment providers used at checkout. They handle payment details under their own privacy notices. We receive information needed to confirm payments, manage orders, and address payment-related issues.
How We Use Information
We use personal information to:
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Process payments and fulfill, ship, and support orders.
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Send order confirmations, shipping updates, and other service messages.
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Manage customer accounts and respond to questions or claims.
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Send marketing emails according to your preferences and applicable requirements.
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Send reminders about an unfinished checkout where permitted.
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Understand website use and improve our products, website, and communications.
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Detect fraud, prevent abuse, protect our website, and meet legal obligations.
Cookies and Website Tracking
Our website and service providers use cookies and similar technologies to support shopping carts, account sessions, security, analytics, signup forms, and email-related features.
You can manage or delete cookies through your browser settings. Blocking certain cookies may affect features such as your cart or account login.
Google Analytics
Our website includes Google Analytics code to help us understand how visitors find and use the site. When enabled, Google Analytics uses cookies and related technologies to collect website usage information, including pages viewed, device and browser details, and interactions.
Learn more about how Google uses information from sites that use its services. You can also learn about the Google Analytics opt-out browser add-on.
Klaviyo and Email Communications
We use Klaviyo to manage email subscriptions, send emails, and support automated messages, including checkout reminders. Information processed through Klaviyo may include contact details, subscription preferences, order information, and website or checkout activity.
Cookies and email tracking technologies may help associate website activity with a customer profile and measure email opens and link clicks. These features help us understand engagement and improve our communications.
You can unsubscribe from marketing emails using the unsubscribe link in an email. Unsubscribing does not prevent necessary order-related or service communications.
Security and reCAPTCHA
We use security tools, including Google reCAPTCHA, to help detect automated activity, spam, and fraudulent transactions. These tools may process technical information, such as IP address, browser and device details, and interactions with the website, for security purposes.
How We Share Information
We disclose information as needed to service providers that help operate our business, including:
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Website hosting, maintenance, and security providers.
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Payment processing and fraud prevention providers.
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Artwork production and fulfillment partners.
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Shipping carriers and delivery service providers.
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Email, customer communication, and analytics providers.
For example, fulfillment partners and carriers receive the information needed to produce and deliver your order.
We may also disclose information when required by law, to respond to valid legal requests, to protect rights and safety, or in connection with a business sale, merger, or reorganization.
How Long We Keep Information
We retain personal information for as long as needed for the purposes described in this policy, including fulfilling orders, providing support, maintaining business and tax records, resolving disputes, preventing fraud, and meeting legal requirements. Retention periods vary by information type and purpose.
Your Choices and Privacy Requests
You may contact us to request access to, correction of, or deletion of personal information we hold about you. Depending on your location and applicable law, you may have additional rights, including obtaining a copy of your information or objecting to or restricting certain uses.
Send requests to contact@greatcanvasarts.com. We may need to verify your identity before acting on a request. Some information may need to be retained for legal, accounting, security, or order-related reasons.
To ask us to review a decision about your privacy request, reply to our response and explain your concern.
Information Security
We use safeguards designed to protect personal information. However, no method of internet transmission or electronic storage can be guaranteed completely secure.
Other Websites
Our website may link to third-party websites, including social media platforms. Their information practices are governed by their own privacy policies.
International Processing
Our service providers may process information in the United States and other countries where they operate. Privacy laws in those locations may differ from those where you live.
Changes to This Policy
We may update this policy when our practices or applicable requirements change. Updates will appear on this page with a revised “Last updated” date.
Contact Us
For privacy questions or requests, email contact@greatcanvasarts.com.
Great Canvas Arts
P.O. Box 6853
Texarkana, TX 75505
United States